Nice Products
Data protection

Subprocessors

Service providers that may process customer personal data for Nice Products.

Last updated: 20 September 2026

Core infrastructure

  • Hetzner Online GmbH — production compute and storage — Germany/EU.
  • Cloudflare, Inc. — DNS, CDN, DDoS and bot protection — global edge network; transfer safeguards apply where needed.
  • Resend, Inc. — transactional email delivery — United States; transfer safeguards apply.

Billing

  • Stripe, Inc. and relevant Stripe affiliate — hosted card payment processing and payment records — region depends on account and payer; Stripe controls card-entry data.

AI, voice and communications

  • OpenAI, L.L.C. — AI text and realtime processing when enabled.
  • Twilio Inc. — telephony and messaging when enabled.
  • LiveKit, Inc. — realtime media transport when enabled.
  • Deepgram, Inc. — speech transcription when enabled.
  • ElevenLabs, Inc. — text-to-speech voice generation when enabled.
  • Telegram and other customer-selected messaging or telecom providers — message delivery when connected by the customer.

Changes and objections

We publish material additions before they take effect where practicable. Contract customers may raise a reasoned data-protection objection at [email protected]. A provider is used only for the features and integrations the customer enables.

© 2026 Nice Products · Operated by Nice Corp Ltd · company registration number 207994014
PrivacyTermsCookiesDPASubprocessorsData rightsCall notices